Prime reads the systems you already run, reconciles the evidence, and gives you back an answer — Not a dashboard. Not a chatbot. A way in.
Built for operational environments
Warehousing & 3PL Governed datasets Specialist intelligence Human-controlled actionThe operational gap
WMS, ERP, finance, workforce and transport systems each hold part of the truth. Teams still spend hours assembling reports, reconciling definitions and chasing exceptions across disconnected tools.
Dashboards show what changed. Prime helps investigate why, decide what matters, and carry the response through to a measured outcome.
Illustrative, non-sensitive operational scenario
Replenishment queue exceeds the next wave plan
Orders due in the current service window
Premium freight threshold is approaching
Available hours below outbound plan
Three loads await release at Dock 4
Capacity shortfall, margin exposure and the 2:00 PM carrier cutoff converge on the same outbound window.
Prime will re-check replenishment, carrier release and customer commitments.
Specialists and coordinated workflows
One generalist model guessing across your whole business is not the answer. Prime runs domain specialists against governed KPIs.
Operational capabilities
Prime connects planning and execution without becoming another system of record. Start with one pressure point, then extend the same governed foundation across domains.
Common places to start
Find stock risk, ageing, replenishment pressure and availability gaps before service is affected.
Forecast workload, expose productivity drift and align people to the work that is coming.
Turn governed metrics into repeatable briefings, dashboards and scheduled reporting.
Broader operational intelligence
Extend the same governed foundation across the rest of the operation.
Prioritise late-order risk, service failures and customer commitments that need intervention.
Connect activity, freight, labour and billing evidence to margin and profitability decisions.
Track cut-offs, carrier performance, dispatch flow and freight recovery across the network.
Make gaps visible, standardise definitions and keep every conclusion linked to evidence.
Move findings into owned actions, verify the result and retain what the operation learns.
Enterprise governance
Prime brings the controls operational and technology leaders expect into every investigation—not as a review after the fact.
Every finding preserves its source, calculation and supporting records.
Prime states confidence and data gaps instead of smoothing over uncertainty.
Tenant isolation, role-based access and read-only analytical paths protect operational data.
Approvals and review gates remain in the workflow wherever judgement is required.
Decisions, actions, owners and follow-up checks create a clear operational trail.
Governed uploads, APIs and Prime Gateway support cloud and closed-network environments.
Integration
Prime sits above your systems of record as an intelligence, decision and workflow layer — pick the governed access path that fits each environment, and Prime reads from there.
Manhattan Associates, Microlistics and other customer-configured source systems, read through Prime Data Gateway.
Customer-managed operational data access, configured per environment — no data leaves your control plane.
Drop in governed CSV and Excel exports. Prime maps and validates the columns for you.
Direct connectors for systems like Xero and QuickBooks Online, with more source-system coverage added continuously.
Prime Data Gateway supports controlled, customer-configured extraction from closed-network environments — no VPN exposure, no data leaving your perimeter.
FAQ
Prime is designed to fit the systems and operating controls you already have. These are the questions teams usually start with.
Governed file ingestion, customer-managed database or governed-view access, or Prime Data Gateway for closed networks. The access path is chosen per environment — not assumed.
We start from one defined pressure point, the evidence sources behind it, and the access available to you. The plan is scoped with your team rather than pulled from a template.
Your teams. Prime assembles the evidence, confidence and a recommended response; owners, approvals, due dates and follow-up checks keep judgement with the people accountable for the outcome.
Your systems of record. Prime is the layer above them — connecting the evidence and the work around what they already hold.
Start with your operation
Bring your operational priorities and data environment. We'll show how Prime connects the evidence, specialists and workflows around them.